Due to the nature of the products being for personal hygiene, the products cannot be returned. However, in case of any challenges of the below mentioned scenarios, you can reach out to us direct-ly at care@primaworld.in
Exchanges and returns are only allowed in the following unlikely cases :
- Packets that are torn or not sealed properly at the time of de-livery.
- Products have expired by the time of delivery.
Proof of bill and original packaging must be provided at the time of exchange. Once used, products will be ineligible for exchange or return.